· TicketingHub · Research, UX, prototype, UX copy, frontend polish
A checkout cross-sell UX case study: how production data, a buildable prototype and research shaped the upsell in TicketingHub's booking widget.
· TicketingHub · Design, Rails, tests
A dashboard UX case study: designing and building Stripe dispute, chargeback and fraud risk alerts after a supplier rescheduled a booking flagged as fraud.
· TicketingHub · Product design, design system
A mobile POS design case study: Quick Sale, PIN login and a dark theme for TicketingHub's point of sale, designed for staff who sell tickets standing up.
· TicketingHub · UX, UI design, frontend polish
A product design case study: how I designed combo tickets for TicketingHub, from the supplier's scheduling rules in the dashboard to the customer's checkout.
· TicketingHub · Design, frontend
A dashboard UX case study: how I replaced TicketingHub's table-heavy Reports page with a dashboard of charts and lists that each supplier can arrange.
